• NEW – Service Technician Team Leader (North England)

We are actively seeking a Service Technician Team Leader, to lead a team of field based technicians to deliver a market leading level of customer service and defined corporate service objectives.

• Manage performance to achieve targets
• Communicate and ensure implementation of core Business strategy
• Team management
• Manage and deliver various operational objectives

• NEW – Head Office Sales Support Officer (Based from Smethwick)

To provide an excellent level of office-based service support to the Technical Managers, in addition provide holiday/sickness cover to other Heavy Industrial team members in England, Scotland, Wales & Ireland.

• Maintain the monthly forecast files working with the Technical Managers to include product/chargeable revenues and associated costs, hire and Service product sales.
• Work with the planning teams to ensure the chargeable/installation work is scheduled for completion within the month in line with forecast & customer expectations.
• Prepare & submit quotations for chargeable repairs, calibrations, spare parts, 3^rd party repairs & Hire, working with price lists, both reactively and on an initiative basis.
• Ensure all invoicing of chargeable/Installation revenues, for all regional and specific customers, is completed to forecast within each month.

• Contracts Retention Advisor (Smethwick)

We are actively seeking a Contract Retention Advisor, to support our Customer Service Centre to deal with everyday customer service enquiries including;

• dealing with customer calls, workload planning and reporting on active work in the field
• contract base administration
• database management
• contract renewals and negotiations
• technician and technical ‘front-line’ call support

• Customer Service Generalist (Smethwick)

We are actively seeking a Customer Service Generalist, to support our Customer Service Centre to deal with everyday customer service enquiries including;

• dealing with customer calls, workload planning and reporting on active work in the field
• database management
• technician and technical ‘front-line’ call support

• Field Service Technician (Edinburgh, Bristol and Manchester)

We are currently seeking to recruit a field-based Service Technician to join our UK Direct Service business. Within this role you will work from your company vehicle providing effective and technically competent breakdown and preventative maintenance services to Test, Measurement and Specialist weighing products and systems across a variety of customer sites.

• Field Service Technician (Northern Ireland)

We are currently seeking to recruit a Field-based Service Technician to join our Ireland Direct business. Within this role the successful candidate will work alongside our highly skilled Regional Service team in the above area and surrounding postcode districts.

As a Service Technician at Avery Weigh-Tronix you’ll deliver world class front-line service to our customers on a daily basis. From your first day with us, we’ll equip you with the latest tools, kit, PPE, quality workwear and a customised Ford Transit van to ensure your time spent on the road is as comfortable as possible.

• Field Service Technician (Southern Ireland)

We are currently seeking to recruit a Field-based Service Technician to join our Ireland Direct business. Within this role the successful candidate will work alongside our highly skilled Regional Service team in the above area and surrounding postcode districts.

As a Service Technician at Avery Weigh-Tronix you’ll deliver world class front-line service to our customers on a daily basis. From your first day with us, we’ll equip you with the latest tools, kit, PPE, quality workwear and a customised Ford Transit van to ensure your time spent on the road is as comfortable as possible.