Log a Service Request

Thank you for choosing to log an online service request, in order to deal with your request as quickly as possible, please complete the ‘Service Request Form’ in full. One of our representatives will be in touch soon to help with your request. Please save the case number you will be provided when submitting the form for future reference and for any related correspondence with us.


Site Post Code:


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Contract Amendment:

Cancellation / complaint:

Calibration Certificate request:

United Kingdom (Head Office)

ITW Limited trading as Avery Weigh-Tronix
Foundry Lane, Smethwick, West Midlands B66 2LP  United Kingdom

Phone: +44 (0)845 307 0314
Sales & general enquiries: [email protected]
Service & support desk: [email protected]

Northern Ireland

ITW Limited trading as Avery Weigh-Tronix
Units 52/58, Mallusk Enterprise Park, 2 Mallusk Drive, Newtownabbey BT36 4GN  Northern Ireland

Phone: +44 (0)28 9083 9092
Email: [email protected]

The Producer Register Limited Registration Number: IE 01338WB