Trade approved industrial weighing scales must be re-verified at least once every 12
months under the Non Automatic Weighing Instruments Regulations 2016. For non trade
scales used in food, pharmaceutical, retail or quality controlled environments, Avery
Weigh-Tronix recommends a scale calibration interval of six months for BRCGS, 12
months for ISO 9001, and three months for GMP classified pharmaceutical processes.
Why Choose Us
Why Avery Weigh-Tronix is the Best Industrial Scale Calibration Company in the UK
Across UK and Ireland, food production, pharmaceutical, logistics, manufacturers and chemical processing operators have discovered Avery Weigh-Tronix understands the effect a down industrial scale can have on revenue and has solutions for all industrial weighing scale issues. To maximise uptime and ensure you are trade compliant, we provide UKAS certificate validity, NAWI trade approved scale verification, fast response times, full weighing asset management coverage and emergency servicing when needed.
90 Regional Field Technicians
Locally based across the UK and Ireland to ensure minimal disruption to your operations
Locally based across the UK and Ireland to ensure minimal disruption to your operations
200,000+ Managed Assets
Every make, every model, every weighing scale serviced
Every make, every model, every weighing scale serviced
NAWI and UKAS calibration certificates
Uploaded to your portal within 60 minutes after servicing
Uploaded to your portal within 60 minutes after servicing
97% Uptime Guarantee
Scale calibration and service contracts with a money back guarantee
Scale calibration and service contracts with a money back guarantee
75+ Net Promoter Score
A world class customer service rating, awarded by our clients
A world class customer service rating, awarded by our clients
4 ISO and EN UK Accreditations
Calibration traceable to the National Standards of Mass
Calibration traceable to the National Standards of Mass
Calibration Standards
Industrial Scale Calibration Performed to UKAS / ISO 17025 and NAWI 2016 Standards
An Avery Weigh-Tronix UK industrial weighing scale calibration is performed on site by a regionally based UK field technician, using certified UKAS calibration weights traceable to the National Standards of Mass. Our scale calibration service covers the full weighing range of every type of industrial scale:
Industrial Scale Calibration, Repair and Service Certificates
Weighing scale calibrations, repairs and servicing are different preventive maintenance procedures we offer.
-
- Scale Calibration – A process of using UKAS accredited weights to measure the scale tolerances
- Servicing – Bi-annual and/or annual service check-ups that inspect, clean and ensure your scale functions properly
- Repairs – Emergency call out if a scale is down and you need immediate service from an expert
All Avery Weigh-Tronix industrial scale service contracts are executed by an experienced engineer dedicated to your site, who builds a relationship with management, gains insight on how your business utilises commercial scales, ensures you’re trade approved and certificates are uploaded to your portal within an hour after service.
How Avery Weigh-Tronix UK Calibrates an Industrial Weighing Scale
- A certified and experienced technician will visit your site and conduct a Zero Check, a Five Point Linearity Test, an Off-Centre Test for precision balance, and a Repeatability Test to ensure consistency and stability. Every industrial scale test is either a non-automatic weighing instruments (NAWI) regulations statutory verification or falls under our ISO 17025 / UKAS scope. Full documentation of results are issued upon completion of the visit to avoid batch release delays and Trading Standards divergences.
NAWI Traceable Industrial Scale Calibration Certificate
- Five Point Linearity Test, Off Centre Test and Repeatability Test
- Calibration Certificate signed by your dedicated Avery technician
- Condition Report covering the load cell, indicator and platform condition
- Non-Automatic Weighing Instruments Regulations 2016 Statutory Verification
- A digital copy of all the above uploaded to your customer portal within one hour
UKAS Accredited Scale Calibration Service Certificate
- UKAS Certified Avery Weigh-Tronix Technician
- Calculated Uncertainty Measurement traceable to the National Standards of Mass
- Five Point Linearity Test, Off Centre Test, Repeatability Test and Return to Zero Test
- UKAS scoped Calibration Certificate
- Condition Report
- A digital copy of all the above delivered to your customer portal within one hour
01
UKAS Accredited Calibration
ISO 17025 calibration with certified weights traceable to the National Standards of Mass. Our certificates are accepted by Trading Standards, BRCGS, SALSA, IFS, GMP, ISO 9001 and every customer audit regime that visits a UK site.
02
Statutory Verification under NAWI 2016
Initial verification on installation and re-verification at least every twelve months, performed on site by an authorised Avery Weigh-Tronix UK technician for trade approved industrial weighing scales.
03
Scale Calibration for All Manufacturers:
Mettler Toledo, Marsden, Bizerba, OHAUS, Adam Equipment, Sartorius, Kern, A&D, Salter Brecknell and any UK installed industrial
scale. One supplier across your entire scale fleet.
We also conduct load cell calibration, indicator calibration and platform diagnostics, and we can service every manufacturer’s industrial weighing scale, not only Avery Weigh-Tronix UK scales.
Service Contracts
WeighCare and WeighCare Total Weighing Scale Service Contracts
Avery Weigh-Tronix UK offers two industrial scale service contracts named WeighCare and WeighCare Total. These annual, cost-effective maintenance and service agreements incorporate scale calibrations, planned preventative maintenance, statutory
verification and emergency response for commercial weighing scales up to five tonnes in capacity. You’ll receive a dedicated site technician who understands your business, calibration certificates uploaded to portal immediately after servicing and fast service
to minimise loss of revenue.
- WeighCare: A preventative maintenance and calibration service for sites that
supports uptime for a variety of weighing scales. It includes annual calibration
visits, preventative maintenance, one hour free service, fast response on
emergencies and a discount on replacement equipment. - WeighCare Total: Our fully inclusive calibration and service contract for businesses
that require precision balanced industrial weighing scales, emergency response
priority and UKAS calibration that are traceable to the National Standards of
Mass. A 97% uptime guarantee is written into the contract, with a proportion of
your annual fee refunded if we miss it. All site visits, all parts, all labour, all
calibration certificates and re-verification are all included.
Comparison table:
What’s included? |
WeighCare Total |
WeighCare |
Service level |
97% uptime guarantee | Next working day response |
Site dedicated engineer |
 |
|
Annual calibration visits |
|
|
Preventative maintenance visits |
|
|
Appointments |
|
|
Health checks |
|
|
Re verification under NAWI 2016 |
|
N/A |
Call out |
|
|
On-site labour |
|
First hour included |
Preventative maintenance parts |
|
N/A |
Repair parts and consumables |
|
N/A |
Financial rebate if uptime missed |
|
N/A |
Discount on replacement equipment |
|
|
Emergency call out and 24/7 helpline |
|
|
Connect direct with one of our Industrial Scale Specialists today
Get advice on which industrial scales service agreement is best for your business.
Emergency Response
Commercial Scale Servicing and Emergency Repair Across the UK and Ireland
Don’t let idle production, late despatches, customer complaints and lost revenue
increase while you wait for an engineer. Avery Weigh-Tronix UK have regional field
technicians positioned throughout the UK and Ireland. They are despatched from a base
near you to repair and re-calibrate your scale(s). Our 97% uptime guarantee is written
into every WeighCare Total contract and secured with refund if we fail to uphold our
end of the deal.
97% Annual Uptime is guaranteed for WeighCare Total customers — with a financial refund if we fail to uphold our end of the deal.
Scale Servicing and Emergency
Customer Portal
Calibration Certificates in Your Customer Portal Within One Hour
When a BRCGS auditor, a Trading Standards inspector or your customer’s quality teamarrives on site, the right calibration certificate needs to be available the moment it is requested. We at Avery Weigh-Tronix upload every scale calibration certificate,
condition report and asset history to your dedicated customer portal within one hour of
the visit being completed. Your scales, your certificates, your audit trail, all in one place
and accessible 24/7 by your quality, compliance, production and procurement teams.
With Avery Weigh-Tronix, audit pressure becomes one less thing on your list.
Free Download
See every weighing related question a BRCGS Issue 9 auditor will ask, and the calibration evidence that answers each one. (PDF, 8 pages)
BRCGS Scale Calibration Compliance Checklist
Total Cost of Ownership
The True Cost of Industrial Scale Ownership
The true cost of an industrial weighing scale is not the purchase price, it’s the scale’s
ability to continuously measure accurately, maintain trade compliancy and operational
for the next 10 years. Cheaper scales many pay back in the first invoice and then cost
more from year two onwards, through failed audits, repeated re-calibrations and
unplanned downtime that disrupts your production line. Avery Weigh-Tronix has been
delivering industrial weighing solutions for 200 years, and our high-quality scales last
longer, drift less and calibrate faster.
Cost element |
Avery Weigh-Tronix |
Lower price alternative |
Purchase price |
Premium | Adequate |
Installation and commissioning |
Specialist, right first time | Cheapest available, rework risk |
Annual recalibration |
Bundled into your WeighCare contract | Pay per visit, rises year on year |
Audit failure exposure |
UKAS and NAWI traceable, accepted everywhere | Variable certificate quality, audit risk |
Downtime exposure |
97% uptime guarantee,regional spares, 8 hour response |
Unguaranteed, parts on backorder |
Replacement cycle |
15 to 20 years on a premium Avery platform |
5 to 8 years on a cheaper platform |
10 year total |
Long lasting value over time | Higher total cost by year 5 |
200 Years of Industry Experience
Supporting UK and Ireland Industries with Industrial Weighing Solutions for 200 Years
Avery Weigh-Tronix has been manufacturing, calibrating and servicing weighing
equipment for 200 years. From mechanical scales that built British industries, through to
our new “Quantum” digital load cells and connected platform scales that run modern
weighing operations. Today we calibrate over 200,000 industrial weighing assets across
the UK and Ireland for the industries below
FAQS
Frequently Asked Industrial Weighing Scale Calibration and Service
Questions
A UKAS accredited industrial scale calibration is performed under ISO/IEC 17025 using
certified UKAS calibration weights traceable to the National Standards of Mass. Avery
Weigh-Tronix UK holds full ISO 17025 / UKAS accreditation, and our calibration
certificates are accepted by Trading Standards, BRCGS, SALSA, IFS, GMP and ISO 9001
audit regimes.
A compliant scale calibration of an industrial weighing scale requires certified test
weights traceable to the National Standards of Mass, applied at multiple points across
the scale’s working range, and tested for linearity, off centre balance, repeatability and
return to zero. Avery Weigh-Tronix UK performs all five tests on every visit, and uploads
your calibration certificate to your customer portal within one hour.
Yes. Avery Weigh-Tronix UK calibrates and services every UK installed industrial
weighing scale, including Mettler Toledo, Marsden, Bizerba, OHAUS, Adam Equipment,
Sartorius, Kern, A&D and Salter Brecknell, under a single scale calibration contract.
The price of an Avery Weigh-Tronix UK industrial scale calibration in the UK depends on
the type of calibration service contract you’ve secured. An Avery Weigh-Tronix
WeighCare Total agreement covers calibration, re verification, parts and labour under a
single annual fee. To discuss which of our industrial scale service contracts is best for
you, contact our commercial department today at [email protected] for a quote.
Load cell calibration is the process of verifying that each load cell in your industrial
weighing system reports an accurate signal under known applied loads. Avery Weigh-
Tronix UK performs load cell calibration on bench scales, floor scales, platform scales,
hopper scales and tank weighing systems, using certified UKAS calibration weights
traceable to the National Standards of Mass.
Calibration is the technical process of comparing your scale’s reading against a known
reference standard and recording the deviation. Verification is the legal process of
declaring the scale fit for trade use under the Non Automatic Weighing Instruments
Regulations 2016. Avery Weigh-Tronix UK provides both, on the same visit, by the same
technician.
Yes. Avery Weigh-Tronix UK operates UK and Ireland wide emergency industrial scale
repair through our regionally based field technicians. Customers with our WeighCare
Total service contract have a 97% guaranteed uptime.
Get in Touch
Connect with an Avery Weigh-Tronix UK Industrial
Weighing Scale Specialist
Contact Information
Phone: 0800 056 7722
Email: [email protected]
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