What Makes Us Different?

As the leading national provider of industrial weighing equipment service, repair and calibration services, Avery Weigh-Tronix are equipped to support businesses of all sizes to ensure they meet legislation and stay compliant with their weighing systems.

Why choose Avery Weigh-Tronix?

Avery Weigh-Tronix is the trusted leader in the UK weighing industry and with over 200 years of experience, we set the standard for service excellence in the UK. Our customers benefit from an impressive 99.6% equipment uptime guarantee, thanks to our Uptime Select™ and Calibration Select™ services, designed to minimise downtime and boost your operational productivity.

We set industry standards with our rapid weighbridge reverification times, far outpacing the typical 7-21 day timeframe of other providers. Our team of 100 engineers ensures swift, efficient service, supported by our extensive resources, including eight weighbridge test units – four times more than our nearest competitors. 

Our commitment to personalised support is unmatched, with local technicians who understand your specific site conditions and equipment, providing tailored solutions that enhance your operational efficiency. Health and safety, quality and environmental issues are at the heart of our business goals, and we are proud of our numerous certifications and accreditations including ISO 45001, ISO 9001, ISO 14001 and ISO 17025 and EN1090, which provide assurance that we have certified management systems in place to meet your business needs and expectations. 

As your trusted supplier, our mission is to ensure seamless, efficient, and safe operations for you and your employees.

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Safety is at the heart of our business culture and as a result we are dedicated to ensuring the safety of our employees and of our customers when completing service visits. We work to detailed risk and method statements (RAMS) for every job which have been scrutinised by our Health and Safety team and continually improved as we work to reduce risk across our operations. We empower our employees to make a call on safety and we support them to walk away from any job they deem unsafe, until the risk has been removed. Where there are higher risks, such as pit-mounted weighbridge installations, we will send a team of three engineers to ensure we meet our high safety standards for confined space jobs and minimise any potential risk.

Our flagship service offering, Uptime Select, is made for businesses whose weighing equipment is critical to their operations. Designed to maximise equipment uptime and minimise disruption, Uptime Select allows you to get the most out of your weighing equipment, while we ensure you are up and running at least 97% of the time. As we know how important uptime is and the trust you put in our team, our uptime guarantee means if we don’t meet our 97% uptime expectations, we will refund a percentage of your annual fee. 

We have an extensive network of 100 service engineers located across the UK which means your local engineer is never more than 26 minutes away. Our site dedicated engineers will get to know you, your equipment and your operation to offer the fastest response and maximise uptime. To speak to one of our team our Service Experience Centre operates 365 days a year where our friendly team of service advisors will ensure you are dealt with quickly in emergencies and will offer any additional support you may need with your equipment or service visits. Our fleet of 8 weighbridge test units allow us to provide the fastest weighbridge verification in the UK, meaning your equipment can be repaired and back in operation with minimal business disruption.

In addition to weighing equipment, our expert technicians are available to visit your premises and calibrate other measurement equipment on-site including torque, pressure, temperature and hand-tool devices. We understand how vital it is to keep your equipment calibrated for audit and compliance purposes. But we also know how difficult it can be to remove those items from your process for them to be calibrated and maintained effectively when your tools aren’t on-site. Our on-site calibration service is designed to reduce downtime, reduce costs, and minimise disruption.

Our team of experienced engineers will perform a comprehensive calibration service on your instruments using a range of state-of-the-art testing tools. Any discrepancies found can be adjusted to reflect your measurement specifications, ensuring you’ve got the tools to do business as accurately as possible. Our mobile technicians use the same state of the art equipment that would be used in a laboratory when carrying out on site calibrations. The team arrive fully qualified and equipped to bring you the same quality and accredited calibrations you’ll get from a laboratory service, to fully traceable standards.

Avery Weigh-Tronix works to the highest international standards, meaning that every piece of equipment entering our laboratory undergoes rigorous checks by fully qualified engineers. We provide standard traceable and UKAS accredited testing and calibration services, removing the risk of inaccurate measurements, product failures and accidents.

You can access calibration certificates, service visit reports and covered assets via our online portal which is available whenever you need it. You can find out more about our accreditations on our Calibration and Testing page.

Wide portfolio of
on-site calibration services

We calibrate more than weighing scales

Avery Weigh-Tronix offers a wide range of calibration services that cover more than just traditional weighing scales. We can also offer onsite calibrations of torque tools, pressure and temperature devices and can also conduct Hand Arm Vibration (HAVS) testing services on hand tools. Our services are designed for operations where tools are critical to the production process and downtime must be kept to a minimum. With our on-site calibrations, your tools will never have to leave your site and can be calibrated and back in production in a matter of minutes.

With a team of over 100 technicians based nationally across the UK, we are well equiped to cover multi-site operations as well as smaller single site operations.

 

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