WeighCare Total is our fully inclusive cover for business-critical weighing scales and systems. A rapid response to issues is guaranteed, with our uptime guarantee ensuring we deliver 97% operational uptime, or we will refund a proportion of your annual fee. All service visits and preventative maintenance checks, parts and labour are included as part of the package, so you won’t receive any additional charges, our agreements are clear and transparent.
Market leading service support
Avery Weigh-Tronix understand the critical importance of ensuring your industrial scales and systems remain accurate and compliant, especially if they are legal-for-trade solutions. Our WeighCare and WeighCare Total service options ensure peace of mind for continuous operation of scales up to a capacity of 3 tonnes.
Our dedicated team of 100 skilled engineers provide an unmatched premium service across all parts of the UK. Trained in our centre of excellence in Birmingham, UK, our engineers are well equipped to solve product issues and get your business running again as quickly as possible. We have site dedicated engineers who get to know you, your equipment and your business needs and we empower them to be your trusted advisor.
In addition to calibrating Avery Weigh-Tronix weighing scales, we can also calibrate and provide support on all competitor weighing equipment models too.
If your operation can tolerate a unit failure, WeighCare may be the best service option for you. WeighCare offers a generous level of preventative maintenance and calibration cover for a highly cost-effective annual fee. Additional benefits include fast response times and discounted repairs and parts.
You can track your asset uptime using our customer portal which has all the information you need about your weighing equipment. Your calibration certificates will be made available in the portal within an hour after your calibration visit is completed and you can see previous visits and any work carried out on your scales. For audits, all the information you need is in one place and accessible 24/7.
Compare our Weighing Scale Service Packages
What’s included? |
WeighCare Total |
WeighCare |
Service level |
97% uptime guarantee | Next working day response |
Site dedicated engineers |
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Calibration visits included |
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Preventative maintenance visits included |
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Appointments included |
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Health checks included |
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Reverification included |
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– |
Weighbridge test unit included |
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– |
Call out included |
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On-site labour included |
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First hour |
Preventative maintenance parts included |
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– |
Repair parts and consumables included |
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– |
Discount on replacement equipment |
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In this section
Weighbridge Calibration and Service Support
Avery Weigh-Tronix offer an unrivalled service when it comes to weighbridges. Our dedicated team of 100 skilled engineers provide an unmatched premium service across all parts of the UK.
