Speak to an expert
Speak to one of our weighing experts to find the right solution for your business
Why choose Avery Weigh-Tronix?
At Avery India, we have been setting benchmarks in delivering efficient and timely customer service nationwide for 107 years. We are the partner of choice for weighing service and support in India, offering unparalleled expertise and reliability.
With a team of over 130 qualified and regularly trained service engineers strategically positioned across 55 locations nationwide, we ensure rapid, localised support for a fleet of more than 7,500 weighing machines.
Our customers benefit from a guaranteed response time of one working day, achieving best-in-class uptime, call-to-fix, and first-time-fix rates. Our engineers are backed by a dedicated central technical support team available Monday to Saturday, delivering seamless assistance when needed.
Our state-of-the-art service delivery monitoring and control systems ensure precision and efficiency, while all our services align with stringent global standards. With our comprehensive approach and commitment to excellence, Avery India is the trusted partner for weighing service needs across the country.
Our service highlights:
- Over 130 qualified and regularly trained service engineers
- Service engineers at 55 locations spread across the country
- Support for a fleet of over 7,500 machines
- Guaranteed response time within 1 working day
- Best in class uptime, call-to-fix and first-time-fix rates
- Dedicated central tech support team available Mon-Sat, 8:00am to 8:00pm (all India toll-free number 1800-11-4041)
- State-of-the-art service delivery monitoring and control systems
- Service delivered in line with global standards
The importance of regular maintenance and calibrations
Poorly serviced weighing equipment can have a massive impact on your business. An underperforming piece of equipment can cause frequent and unpredictable down-time during operations, leading to revenue leaks that silently but sizeably dent your profits. Poor maintenance can also reduce the useful life span of equipment, eventually leading to an increase in total cost of ownership.
Avery India is a trusted and reliable service provider with the expertise, reach and speed to maximise product up-time and protect your profits.
Weighing equipment serviced by Avery India includes:
- Electronic road weighbridges
- Rail weighbridges
- Rail weighing-in-motion systems
- Platform and floor scales
- Unmanned systems and weighing automation services
Service activities
At Avery India, we believe in providing support to our customers throughout the entire product lifecycle; from installation through to preventive maintenance and annual calibrations. Our support services for weighing equipment range from emergency visits to annual maintenance contracts to keep your business running effectively.
Our services include*
- Health check-ups
- Installation and turnkey services
- Calibration and re-verification support
- Upgrade to Avery technology
- System enhancements e.g. unmanned systems
- Test weight support
*Our highly trained experts can provide these services across any make of weighing equipment.
Service packages
With our diverse service experience, we understand that different customers and industries have different service needs. We have a wide range of service packages available which offer a cost-effective solution to keep your weighing equipment working at maximum uptime.
