We’re here to keep your business running.
Our Uptime Select™ service plans maximise uptime and minimise disruption, so you can get the most from your weighing equipment.
We’ve simplified our service plans, building them around your business needs and making the range of options clear.
Select a Care Total agreement for fully inclusive cover with up to 99% uptime guaranteed. Or a Care plan for comprehensive cover.
Whatever your choice, rest assured that 85% of our customers would recommend our industry-leading services to a colleague or friend.
Guaranteed uptime, on us, with our Care Total agreements: giving you the assurance of at least 97% uptime, or your money back*. Care packages include a generous – yet cost-effective – level of cover, including an agreed call out time, inclusive call out costs and preventative health checks.
*We will refund a percentage of your annual fee, proportionate to the downtime experienced.
No-nonsense, transparent plans: as the only provider in the market to offer simplified, transparent service agreements, it’s easy to choose the right plan and put a stop to unexpected charges.
Unbeatable response times thanks to our extensive engineer network, which means that help is never more than an average of 26 minutes away. Our 24/7 helpline is open 365 days a year, ready to dispatch a local engineer.
Your own dedicated team of engineers, who will get to know you, your equipment and your operation to offer the fastest response and maximise uptime.
Unbeatable response times thanks to our extensive engineer network, which means that help is never more than an average of 26 minutes away. Our 24/7 helpline is open 365 days a year, ready to dispatch a local engineer.
Compliance is at the core of our service: as the industry leader we hold all standard accreditations and more. You can access calibration certificates, service visit reports and covered assets via our online portal which is available whenever you need it.
Access the best-qualified specialist engineers, the finest diagnostic equipment and genuine parts with Avery Weigh-Tronix.
Fastest weighbridge verification in the UK, thanks to our industry leading fleet of 10 mobile weighbridge test units.
Comprehensive, all-inclusive service cover, backed by a groundbreaking uptime guarantee, for weighbridges, axle weighbridges and platforms over 5t
Read morePeace of mind to ensure continuous operation of heavy duty scales.
Read moreComprehensive, all-inclusive service cover, backed by a groundbreaking uptime guarantee for lighter-capacity, stand-alone scales.
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