Service Technician (Terrace, BC)

Summary

Avery Weigh-Tronix is a global leader in the weighing industry and is currently looking for a full time Field Service Technician in Terrace, BC. The ideal candidate will perform or assist with set up, installations, repairs and maintenance of scales and related products.

Responsibilities:

• Advise customer personnel of proper equipment operation and basic maintenance procedures.
• Analyze routine equipment problems and make field corrections, often working independently.
• Troubleshoot, repair and calibrate industry related products such as truck scales systems, floor scales and bench scales without assistance as skills and training permit
• Responsible for resolving first line customer service issues and accurate completion of documentation and related service reports.
• Lead efforts to modernize, upgrade and convert customer existing equipment.
• Operate heavy duty equipment such a as overhead crane and driving a test truck carrying 10,000kg of test weight.
• Perform system and equipment installations, calibrations and preventative maintenance duties as required.
• Ensure customer uptime requirements are met and that work at assigned accounts is completed on time.
• Submit all accurate and completed paperwork on a daily basis, maintains a close professional relationship with external/internal customers.
• Interface with Avery Weigh-Tronix sales employees to meet customer requirements.
• Comply with ISO & Measurement Canada standards when required by the customer.
• Assist in collaboration with Sales in effort to modernize, upgrade customer’s existing equipment.
• Maintain productivity levels as determined by the organization.
• Work to ensure an atmosphere of teamwork, and participate with a positive attitude toward obtaining team objectives.
• Ensure vehicle service and maintenance requirements are met, comply with all laws while driving the vehicle.
• Comply with all company policies and procedures and Occupational Health, Safety and Environmental program.
• Attend company training sessions as requested.
• Other duties as assigned.

Profile

• Class 5 Drivers License is required
• Class 3 License (preferred)
• 1 year of experience with mechanical and/or electronic service, preferably in the scale industry
• Heavy Duty Mechanic and Automotive Mechanic profiles (preferred)
• Previous experience as a Technician/Mechanic on the road in a heavy industrial setting (preferred)
• Previous experience generating sales leads (preferred)
• Able to read and understand technical manuals, blueprints and schematics
• Possess good writing skills
• Able to deal effectively with customers
• This is a hands-on, in the field job that requires working in many different types of environments
• Required to perform physical tasks with lifting up to 20kg repeatedly
• Electronics education or similar will be an asset
• Previous experience troubleshooting using a multi-meter is an asset
• Must be available to work overtime and overnight travel may be required

Competitive wages with a comprehensive benefits package and pension plan.

To apply for this position please send your resume to [email protected]