Field Service Technician (Bristol & Bath/Suffolk)

We are currently seeking to recruit a field-based Service Technician to join our UK Direct Service business. Within this role you will work from your company vehicle providing effective and technically competent breakdown and preventative maintenance services to Test, Measurement and Specialist weighing products and systems across a variety of customer sites.

As a Service Technician at Avery Weigh-Tronix you’ll deliver world class front-line service to our customers on a daily basis. From your first day with us, we’ll equip you with the latest tools, kit, PPE, quality workwear and a customised Ford Transit van to ensure your time spent on the road is as comfortable as possible.

We’re passionate about developing your career too, with hands on training provided by senior engineers at our dedicated training facility in Birmingham, and personalised development plans to upskill you and fast-track your career as quickly as possible.

This is a fantastic opportunity if you’re self-motivated, enjoy a fast-paced working environment, or are looking to take the next step in your career with one of the world’s leading suppliers of weighing solutions.

Salary range: Negotiable dependent on qualifications, experience, skill-set and performance during selection process + market-leading company vehicle. You’ll also benefit from skills payments, overtime opportunities, a competitive commission for any leads gained on-site and a quarterly company performance related bonus.

Employment type: Permanent / Full-time 40 hours per week Monday-Friday with overtime opportunities

Employee benefits: 26 flexible annual holiday days per annum, plus bank holidays, an enhanced Corporate ITW Company Pension Scheme (uncapped employee contribution levels with a huge 11% maximum employer contribution, as well as additional Income Protection benefit of up to 70% of your annual earnings), BHSF Health Scheme – employee funded healthcare programme available for dental, optical, physical therapies, hospital attendance and alternate care and a fantastic Employee Rewards Package.

Main duties:

• in line with our ‘model visit’ effectively represent the Avery Weigh-Tronix brand in terms of appearance, conduct and communication
• provide effective and technically competent breakdown and preventative maintenance services to test, measurement and specialist products and systems at a variety of sites
• calibrate test, measurement and specialist products and systems at customer premises
• pro-actively demonstrate and encourage best-practice Health & Safety behaviours in the workplace on a day-to-day basis to continually improve safety practices in all environments
• identify and communicate to our customers, solutions to problems they encounter with the performance of their test, measurement and specialist equipment i.e. new product sales, repairs, alternative solutions as per proposition coverage levels, new software and/or hire solutions
• highlight changes required to customer contracts for equipment covered, customer contact information and site requirements, ensuring that all changes are pre-agreed with the customer and that the company’s electronic and paper systems are always up to date
• pro-active management of all kit, tools, PPE and stock to ensure a high level of first time fix
• administer chargeable repairs as and when required

Pre-requisites to apply: You must be eligible to work in the UK and hold a full UK driving licence. You should also have achieved a minimum of 5 GCSE pass qualifications, or equivalent, to include Maths and English as well as a relevant BTEC/NVQ (Lv3) minimum qualification in Mechanical or Electrical Engineering, or equivalent. Diploma/Degree or equivalent qualification in Mechanical or Electrical Engineering is desirable as well as any Passport to Safety and/or Confined Space certifications. 1-3 years practical experience in a similar role and/or within a service driven, customer-focused environment is preferred.

Screening: Due to our extensive customer base and service contract provisions, full pre-employment checks will be undertaken for the successful candidate offered a position. These pre-employment checks may include; Eligibility to Work in the UK, Employment Referencing (up to 5 years), Full UK Driving Licence check, a Disclosure Barring Service (DBS) or Disclosure Scotland (DS) basic background check, Medical Screening and Qualifications, Professional Membership/s and/or Certification checks.

Are you; a positive and enthusiastic individual with a ‘can do’ attitude? Confident and customer-focused with a natural desire to exceed customer expectations? A networker who enjoys interacting with people at all levels to build strong team-working relationships, both internally and externally?

Then we can’t wait to hear from you!

Make an Application

• To apply and be considered for this position, applicants should email their CV and accompanying covering letter to the HR Recruitment Team, at [email protected]
• All applications will be fully considered, however please note that due to the number of applications we receive we will only be able to contact you should your application meet the pre-requisite requirements for the role, as noted above.
• Avery Weigh-Tronix is an Equal Opportunities Employer.