Contracts Retention Advisor

Objective of role:

As a Contract Retention Advisor, you’ll be working within our UK Service Business; in a support role.  The ideal candidate will have previous customer service/sales experience, with an administration background delivering excellent customer service to both internal and external customers.  You will be establishing our customers’ needs and handing objections in order to secure renewal of existing contracts, therefore strong commercial awareness and a proven record in contract retention and negotiation skills will be essential.  

Main Duties and Responsibilities:

Person Specification – Background Experience Basic Qualifications and/or Experience required:

The ideal candidate will demonstrate the following attributes:

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