Branch Manager (Quebec City, QC)

Summary:

Do you have an entrepreneurial mindset and a talent for growing business? Are you looking for an employer that empowers you to treat the business as your own? We are currently seeking a dynamic Branch Manager to oversee our Montreal branch. In addition to managing the day-to-day operations, you will have the opportunity to manage and drive the sales & service function, build and develop a high performing team and create a warm and inclusive atmosphere. If you are someone who has a passion for innovative, sales, people and business development then apply now!

Operational Responsibilities:

• Ensure delivery of outstanding Service with particular focus on attainment of core customer driven KPI targets.
• Take responsibility for adherence to Quality Program
• Ensure individual and collective performance of the Sales & Service Technician workforce
• Meet the budgeted cost base and revenue targets associated with the Branch Managers territory.
• Ensure targeted Service Technician productivity and efficiency metrics are met.
• Maintain a safety-oriented culture, manage the Health and Safety program for the region, provide safety training, conduct safety audits, conduct accident investigation, and drive safety metrics.
• Prepare and submit regular financial forecasts in line with AWTX and ITW financial forecasting requirements.
• Responsible for oversight and maintenance of Fleet Management within region.
• Coach, mentor and develop all staff to raise the bar in terms of staff capability and to ensure that a very motivated, highly effective, engaged, productive and flexible work force is in place, which embraces the need for continuous improvement and technology upgrades.

Commercial Responsibilities:

• Assume full P&L responsibility for the Branch, with the immediate and continuous objective to deliver the budgeted Operating Income for the branches.
• Coordinate with management to develop sales plan, budget and schedule.
• Implement strategic plans that grow revenues and increase market share.
• Motivate and guide sales team to achieve revenue targets.
• Maintain sales management and reporting tools to achieve business objectives.
• Interact with sales team to develop sales plans.
• Attain the budgeted revenues associated with the Branch Managers territory, with particular focus on contract revenue, chargeable revenue, and increased revenue.
• Play a key role in building and maintaining effective relationships with key customers, completing field and on-site customer visits as necessary, acting as a conduit to resolve any significant issues related to customer satisfaction.
• Review and report on monthly regional accounts and investigate significant variances to budget.

Leading & Supervising:

• Provide staff with a clear vision and clear direction.
• Manage Sales, office & field employees through providing mentorship, guidance and constructive feedback to promote employee development.
• Motivates and empowers others.
• Provides staff with development opportunities and coaching.

Skills & Experience:

• 5 years of experience in a Branch Management Supervisory position.
• Educated to degree level or equivalent, with sufficient intellectual capacity to understand complex problems and work as a member of a team to find innovative solutions.
• History of successful performance and strong revenue growth.
• Strong communication, negotiation and interpersonal skills.
• This position covers the territory of Quebec and frequent travel is required to cover the territory.
• Knowledge of the Canadian industrial weigh scale industry advantageous, but not essential.
• Valid driving license.
• English

We offer a competitive salary and benefit plan is available which includes a base salary plus a Mangers incentive Commission program as well as a fully funded retirement plan.

This job description in no way states or implies that these are the only duties to be performed by this employee.  Employees will be required to follow any other instructions and to perform any other duties upon the request of their Supervisor.  This organization reserves the right to revise or change job duties and responsibilities as the need arises.  This job description does not constitute a written or implied contract of employment.

Avery Weigh-Tronix is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process. We value, respect and leverage the differences and competences of all employees from a variety of different backgrounds. Avery Weigh-Tronix promotes diversity in the workplace and is committed to ensuring that its recruitment and other employment activities are fair and equitable. As such, we encourage applications from Aboriginal people, women, persons with disabilities, and members of visible minorities.

To apply for this position please send your resume to [email protected]