We’re here to keep your business running.
Our new Uptime Select™ service plans maximise uptime and minimise disruption, so you can get the most from your weighing equipment.
We’ve simplified our service plans, building them around your business needs and making the range of options clear.
Select a Care Total agreement for fully inclusive cover with up to 99% uptime guaranteed. Or a Care plan for comprehensive cover.
Whatever your choice, rest assured that 85% of our customers would recommend our industry-leading services to a colleague or friend.
Guaranteed uptime, on us, with our Care Total agreements: giving you the assurance of at least 97% uptime, or your money back*. Care packages include a generous - yet cost-effective - level of cover, including an agreed call out time, inclusive call out costs and preventative health checks.
No-nonsense, transparent plans: as the only provider in the market to offer simplified, transparent service agreements, it’s easy to choose the right plan and put a stop to unexpected charges.
Unbeatable response times thanks to our extensive engineer network, which means that help is never more than an average of 26 minutes away. Our 24/7 helpline is open 365 days a year, ready to dispatch a local engineer.
Your own dedicated team of engineers, who will get to know you, your equipment and your operation to offer the fastest response and maximise uptime.
Compliance is at the core of our service: as the industry leader we hold all standard accreditations and more. You can access calibration certificates, service visit reports and covered assets via our online portal which is available whenever you need it.
Fastest weighbridge verification in the UK, thanks to our industry leading fleet of 10 mobile weighbridge test units.
*We will refund a percentage of your annual fee, proportionate to the downtime experienced.
Protect weighbridges, axle weighbridges and platforms over a 5-tonne capacity with BridgeCare Total, for a groundbreaking uptime guarantee and all-inclusive cover. BridgeCare offers cost-effective cover including preventative maintenance, calibration, call out charges – and a discounted repair service too.
Select WeighCare Total for comprehensive, all-inclusive cover and 97% uptime guaranteed. Keep heavy-duty integrated scales operational with WeighCare and benefit from cost-effective preventative maintenance, calibration, call out charges and discounted repairs.
For lighter capacity, stand-alone scales, chose between our fully inclusive ProCareTotal package, which guarantees up to 99% uptime and our cost-effective yet comprehensive ProCare cover.
Comprehensive, all-inclusive service cover, backed by a groundbreaking uptime guarantee for weighbridges, axle weighbridges and platforms over 5-tonneRead more
Peace of mind to ensure continuous operation of heavy duty scales.Read more
Comprehensive, all-inclusive service cover, backed by a groundbreaking uptime guarantee for lighter-capacity, stand-alone scales.Read more
We offer a wide range of industrial weighing systems and solutions, backed by an extensive service network across the entire UK.
Part of a large corporate family, we market and service our products in over 80 countries across the globe.