Production lines often rely on multiple, lighter-capacity, stand-alone scales. When a failure occurs, it’s often faster and more convenient to simply replace the unit.
ProCare Total and ProCare service agreements allow faulty scales to be swapped affordably and sustainably – either instantly, from stock stored on-site, or via next-day delivery and return.
Scale faults cause costly downtime. With ProCare Total, you can ensure 99% uptime by immediately swapping out any scale at no additional cost, with a replacement from your consignment stock. The faulty unit will be repaired at our state-of-the art repair centre, or recycled.
Your process may not need a failed scale to be immediately replaced – for instance, if parts are check weighed on several bench scales. ProCare offers replacement scales delivered to site and an engineer to fit them, minimising downtime disruption and the need for spare stock.
|What's included?||ProCare Total||ProCare|
|Service level||99% uptime guarantee||Next-day response|
|Calibration visits included||2||1|
|Health checks included||-||-|
|Call out included||N/A||✔|
|On-site labour included||N/A||First hour|
|Repair parts and consumables included||✔||-|
|Discount on replacement equipment||✔||✔|
|Pickup, packaging and delivery||✔||-|
We offer a wide range of industrial weighing systems and solutions, backed by an extensive service network across the entire UK.
Part of a large corporate family, with 200 years experience, we market and service our products in over 80 countries across the globe.
You can contact us directly by calling:
0845 307 0314
If you are calling from abroad, please dial +44 845 307 0314
Sales & general enquiries:
Service & support:
See a full list of our companies and distributors throughout the rest of the world.
ITW Limited trading as Avery Weigh-Tronix
Foundry Lane, Smethwick, West Midlands, B66 2LP.
Registered Office: ITW Limited, Nexus House, Station Road, Egham, Surrey, TW20 9LB, United Kingdom. Company number 559693.
Producer Registration Number WEE/DD0105WV.