The company was using a number of different suppliers to service and calibrate its weighbridges/truck scales, which made it onerous to track performance, monitor ‘bridge quality and identify replacement sites.
In an effort to streamline this process, the company chose Avery Weigh-Tronix as its sole service provider. James Cousins, Aggregate Industries’ Head of Procurement said, “We needed a partner that could maintain all of our weighbridges/truck scales nationwide, regardless of their age, condition, make or model. Avery Weigh-Tronix had this capability and a good servicing record, which was fundamental in choosing the company as ou rpreferred supplier.”
The new contract is fully inclusive with a team of more than two hundred dedicated service technicians available to provide support across the UK and Eire.As a minimum service standard, engineers will respond to a breakdown within four hours and have the weighbridge operational again within 24 hours.They can also handle calibration and planned equipment maintenance.
Aggregate Industries chose a fully-inclusive contract, which includes:
We offer a wide range of industrial weighing systems and solutions, backed by an extensive service network throughout the USA.
Part of a large corporate family, we market and service our products in over 80 countries across the globe.